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IAF to Publish Book Next Month on Best Practices in Facilitation

Next month, the International Association of Facilitators (IAF) will be publishing an exciting (to us, anyway!) book edited by Sandy Schuman titled “The IAF Handbook of Group Facilitation: Best Practices from the Leading Organization in Facilitation.” Published by Jossey-Bass, the 720-page book will be available in February for $75 for non-members of IAF and $52.50 for IAF members. This will be quite the resource!

The book covers a range of viewpoints on methods and techniques, issues, competencies, and resources. It includes a CD featuring the complete collection of articles published in the first five issues of Group Facilitation: A Research and Applications Journal. This collection will serve as an introduction to the field for the new practitioner and as a reference for experienced group facilitators who encounter new situations. Click below for the full table of contents (you may recognize some of the authors!), or go to IAF’s online store to purchase the book.

Table of Contents

Introduction: A Superlative Task

Sandor Schuman

Section I: Create Collaborative Client Relationships

Chapter 1: The Big Picture: Creating an Ongoing Client Relationship

Nadine Bell and Susan Nurre

Learn to strengthen client relationships and create a partnership to maximize the likelihood of achieving success.

Chapter 2: The Skilled FacilitatorApproach

Roger Schwarz

Provides an overview of The Skilled Facilitator approach.

Chapter 3: Facilitation: Beyond Methods

David Wayne and Linda Vogelsong

How an understanding of the key intangibles of group functioning can complement and support facilitation efforts

Section II: Plan Appropriate Group Processes

Chapter 4: Eight Ps of Effective Facilitation Planning and Preparation

Jeff Bracken

Learn a proven approach to plan and prepare for “complex, high stakes” facilitation projects.

Chapter 5: The Architecture of Participation

Patricia Tuecke

How to assess and adapt the physical space for optimal group energy and productivity.

Chapter 6: Building Trust: The Great Enabler

Maria Begoña Bego and Larry Meeker

How facilitation practices and values that help build trust can promote organizational success.

Chapter 7: Facilitation of Group Brainstorming

Paul Paulus and Toshihiko Nakui

Focuses on the latest research on brainstorming and its implications for facilitating effective ideation sessions and meetings.

Chapter 8: Promoting Mutual Understanding for Effective Collaboration in Cross-Functional Groups with Multiple Stakeholders

Sam Kaner

Describes the core facilitation skills that enable multi-stakeholder groups to build mutual understanding and create inclusive, win/win solutions.

Chapter 9: A Procedural Analysis of Group Facilitation: A Communication Perspective

Joe Chilberg

Explains why understanding the relationship of the task, relational, and procedural functions of communication are fundamental to the planning and implementation of productive group facilitation.

Section III: Create and Sustain a Participatory Environment

Chapter 10: Graphic Facilitation: The Art of Drawing Out the Best in People

David Sibbet

How graphic facilitation lets people literally see what they mean.

Chapter 11: Creating a Positive Participatory Climate: A Meaning-Centered Counseling Perspective

Paul Wong

Provides a unique perspective rooted in existential-humanistic psychology and based on recent developments in meaning-centered counseling.

Chapter 12: How to Build a Collaborative Environment

David Straus

Offers five strategies for building collaborative cultures in organizations and communities.

Chapter 13: Effective Strategies for Designing and Facilitating Dialogue

Steven Pyser

Provides dialogic approaches to help create a collaborative environment to work out ideas and alternatives for collective action.

Chapter 14: Dynamic Facilitation: Design Principles from the New Science of Complexity

Lisa Kimball, Trish Silber, and Nedra Weinstein

Explores how the concepts of complexity science provide an exciting framework to improve facilitation processes.

Chapter 15: Facilitating the Whole System in the Room: A Theory, Philosophy and Practice for Managing Conflicting Agendas, Diverse Needs and Polarized Views

Sandra Janoff and Marvin Weisbord

Weaves together a philosophy of systems change and personal awareness into a simple practice for whole systems improvement.

Chapter 16: Successfully Facilitating Multicultural Groups

Christine Hogan

Presents a diversity checklist for workshop design, facilitative processes, cultural models and dimensions and a variety of group exercises.

Chapter 17: Improvisation in Facilitation

Izzy Gesell

How enjoyable activities allow you and your participants to become comfortable with process while unconcerned about outcome.

Chapter 18: Facilitation of the Future: How Virtual Meetings Are Changing the Work of the Facilitator

Lori Bradley and Michael Beyerlein

Offers help for the virtual facilitator trying to assist groups that are separated by time and/or distance.

Section IV: Guide Group to Appropriate and Useful Outcomes

Chapter 19: The Team Start-Up: A Scripted Approach to Facilitating the Start of an Effective Workteam

Fred Niziol and Kathy Free

Provides a structure for facilitators and/or team leaders to use in clearly defining a new work team’s purpose and scope.

Chapter 20: Facilitating Large Group Meetings That Get Results Every Time

Sylvia James, Mary Eggers, Marsha Hughes-Rease, Roland Loup, and Bev Seiford

Presents 10 principles for the design and facilitation of large group meetings that get results.

Chapter 21: Facilitating Communication in Group Decision-Making Discussions

Dennis Gouran and Randy Hirokawa

Acquaints facilitators with a set of strategic approaches to overcoming common obstacles in group interaction.

Chapter 22: Consensus Building: Strategies for Resolving Disagreement

Michael Wilkinson

Discover the three reasons people disagree and how to resolve them.

Chapter 23: Quality Without a Name

Reinhard Kuchenmueller and Marianne Stifel

Visual facilitation is more than verbal facilitation plus pictures.

Chapter 24: Facilitating Participatory Evaluation through Stories of Change

Terry Bergdall

How participatory evaluation offers an effective means for understanding social change in ways that conventional evaluation methods cannot.

Chapter 25: Assessing the Effectiveness of Group Decision Processes

John Rohrbaugh

Various approaches to the assessment of group decision making are presented and critiqued.

Section V: Build and Maintain Professional Knowledge

Chapter 26: Facilitator Core Competencies as Defined by the International Association of Facilitators

Lynda Lieberman Baker and Cameron Fraser

Describes the facilitator core competencies as defined by the IAF and highlights the development of the professional certification system and the current process for certification.

Chapter 27: Operational Dimensions of the Profession of Facilitation

Jon Jenkins

Examines a variety of trade-offs that facilitators make in developing, delivering, or enabling effective group dynamics.

Chapter 28: How to Build Your Expertise in Facilitation

Kristin Arnold

Details myriad strategies that seasoned practitioners use to expand their skills and expertise in facilitation.

Chapter 29: Dimensions of Facilitator Education

Glyn Thomas

Reviews the literature on facilitation within the organizational development field and provides an interpretive framework.

Section VI: Model Positive Professional Attitude

Chapter 30: Facilitator Values and Ethics

Dale Hunter and Stephen Thorpe

Describes the effort to develop the IAF Code of Ethics and the key issues that now define the profession of facilitation.

Chapter 31: Facilitation from the Inside Out

John Epps

Explores the beliefs, attitudes, and perspectives that give rise to multiple methods of helping groups succeed.

Chapter 32: The Gift of Self: The Art of Transparent Facilitation

Miki Kashtan

Includes a how-to instruction manual guiding practitioners in effectively including oneself in one’s facilitation.

Chapter 33: Affirmative Facilitation: An Asset-Based Approach to Process Consultation

James Troxel

Describes a shift from deficiency- to potency-based consulting models and methods; expert vs. process consulting; and the tenets and applications of Affirmative Facilitation.

If you have questions, please contact Sandor Schuman, Editor sschuman@albany.edu

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Sandy Heierbacher
Sandy Heierbacher co-founded the National Coalition for Dialogue & Deliberation (NCDD) with Andy Fluke in 2002, with the 60 volunteers and 50 organizations who worked together to plan NCDD’s first national conference. She served as NCDD's Executive Director between 2002 and 2018. Click here for a list of articles and resources authored by Sandy.

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