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Resource Spotlight: The Triangle of Engagement

I just came across the listing for this paper in the NCDD Resource Center and was reminded of how interesting this work by John May really is.  The article was published in an issue of Public Money and Management back in 2007, and it has some notable implications for those of you working to engage people in in-depth dialogue and deliberation efforts — both online and face-to-face.

The article was written primarily for practitioners and commissioners of public participation and community engagement.  It introduces the “Triangle of Engagement,” which postulates that the higher the level of engagement required from participants, the fewer people there are who are willing or able to make this commitment.

See the full resource listing for “The Triangle of Engagement: An Unusual Way of Looking at the Usual Suspects” at www.ncdd.org/rc/item/2317.

Sandy Heierbacher is the director and co-founder of the National Coalition for Dialogue & Deliberation (NCDD). Sandy has an M.A. in International Management from SIT Graduate Institute, and also serves as a Research Deputy for the Kettering Foundation. Click here for a list of articles and resources authored by Sandy.

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