<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments on: Book Club Week 5: Everyday Talk in the Deliberative System by Jane Mansbridge</title>
	<atom:link href="http://ncdd.org/8937/feed" rel="self" type="application/rss+xml" />
	<link>http://ncdd.org/8937</link>
	<description>Since 2002, the NCDD news blog has kept thousands updated on news and opportunities in dialogue and deliberation.</description>
	<lastBuildDate>Wed, 22 May 2013 16:50:16 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.5.1</generator>
	<item>
		<title>By: Nancy J Hess</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8224</link>
		<dc:creator>Nancy J Hess</dc:creator>
		<pubDate>Sat, 14 Jul 2012 13:37:50 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8224</guid>
		<description><![CDATA[I appreciate Sarah bringing up accountability (the article she mentions can be found by Googling the title or here: http://hbr.org/2010/09/how-anger-poisons-decision-making/ar/1  
If everyday talk is viewed as an extension of the deliberative process then building trust while at the same time working through the deeper divisive issues is probably going to involve some accountability. So, what does that look like within the context of informal, outside the structure deliberation? More to the point, how is that possible?

I can think of an extreme (but very common) situation: An elected board sits in the middle of a public debate about concerns brought to light by a small group of citizens who then elect a member to the board. Now this group coalesces with various others to form a strong citizen alliance. Due to sunshine laws, the debate must remain public, but behind the scenes, everyday talk has disintegrated into behavior which falls far outside the boundaries of civility. 

This is very &quot;real&quot; politics. This gets to the heart of the matter and is where the rubber meets the road everyday across the country. Where accountability is absent within the informal everyday talk, the leaders and facilitators often do not have enough traction to build those on-ramps and off-ramps. This messiness and quite frankly, the risk to ones personal well being, has a chiling effect to say the least.

I have not offered much in the way of moving forward, but I think the way forward has something to do with addressing 
1. the ever presence of social media, i.e., everyday talk is now everywhere talk, and 
2. the impact of the exposure of public debates within all media outlets which subjects it to soundbites and crafting of stories, e.g. everyday talk is now the news!

In short, everyday talk has evolved to a heightened level of engagement that has eclipsed more formal structures. We do not yet have clear cultural expectations regarding accountability for our everyday talk. So this is the good, the bad and the ugly of everyday talk.]]></description>
		<content:encoded><![CDATA[<p>I appreciate Sarah bringing up accountability (the article she mentions can be found by Googling the title or here: <a href="http://hbr.org/2010/09/how-anger-poisons-decision-making/ar/1" rel="nofollow">http://hbr.org/2010/09/how-anger-poisons-decision-making/ar/1</a><br />
If everyday talk is viewed as an extension of the deliberative process then building trust while at the same time working through the deeper divisive issues is probably going to involve some accountability. So, what does that look like within the context of informal, outside the structure deliberation? More to the point, how is that possible?</p>
<p>I can think of an extreme (but very common) situation: An elected board sits in the middle of a public debate about concerns brought to light by a small group of citizens who then elect a member to the board. Now this group coalesces with various others to form a strong citizen alliance. Due to sunshine laws, the debate must remain public, but behind the scenes, everyday talk has disintegrated into behavior which falls far outside the boundaries of civility. </p>
<p>This is very &#8220;real&#8221; politics. This gets to the heart of the matter and is where the rubber meets the road everyday across the country. Where accountability is absent within the informal everyday talk, the leaders and facilitators often do not have enough traction to build those on-ramps and off-ramps. This messiness and quite frankly, the risk to ones personal well being, has a chiling effect to say the least.</p>
<p>I have not offered much in the way of moving forward, but I think the way forward has something to do with addressing<br />
1. the ever presence of social media, i.e., everyday talk is now everywhere talk, and<br />
2. the impact of the exposure of public debates within all media outlets which subjects it to soundbites and crafting of stories, e.g. everyday talk is now the news!</p>
<p>In short, everyday talk has evolved to a heightened level of engagement that has eclipsed more formal structures. We do not yet have clear cultural expectations regarding accountability for our everyday talk. So this is the good, the bad and the ugly of everyday talk.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sarah Read</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8220</link>
		<dc:creator>Sarah Read</dc:creator>
		<pubDate>Fri, 13 Jul 2012 23:08:24 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8220</guid>
		<description><![CDATA[I agree with Juli that food can be very helpful!  I sometimes also offer &quot;food for thought&quot; as we break for food. I do this either by asking a general question for people to think about during the break, that we can touch base on when we convene (e.g., &quot;what helps you feel heard?&quot;, &quot;what values underlie the positions we are hearing?&quot;) or by posting a slide that says &quot;Food For Thought&quot; as we head into a break, with a quote to think about.  Two of my favorite &quot;food for thought&quot; quotes that have generated some good discussion among different audiences are:

&quot;There is an easy solution to every human problem - neat, plausible, and . . . wrong.&quot; (H.L. Mencken)

&quot;To accept a truth that changes our perspective requires a certain humility.  Getting a new insight is not just adding something to a list.  It affects the other truths we hold, just as the birth of a new child affects the whole family.  That&#039;s why we sometimes close our minds.  We fear the chain reaction a new insight might have on everything else.&quot;  Bishop Ken Untener

With the last one you can also invite participants to think about the other truths they hold that affect the perspectives they have authored, or to think about what they fear.  The analogy to the addition of a new family member is something everyone understands.]]></description>
		<content:encoded><![CDATA[<p>I agree with Juli that food can be very helpful!  I sometimes also offer &#8220;food for thought&#8221; as we break for food. I do this either by asking a general question for people to think about during the break, that we can touch base on when we convene (e.g., &#8220;what helps you feel heard?&#8221;, &#8220;what values underlie the positions we are hearing?&#8221;) or by posting a slide that says &#8220;Food For Thought&#8221; as we head into a break, with a quote to think about.  Two of my favorite &#8220;food for thought&#8221; quotes that have generated some good discussion among different audiences are:</p>
<p>&#8220;There is an easy solution to every human problem &#8211; neat, plausible, and . . . wrong.&#8221; (H.L. Mencken)</p>
<p>&#8220;To accept a truth that changes our perspective requires a certain humility.  Getting a new insight is not just adding something to a list.  It affects the other truths we hold, just as the birth of a new child affects the whole family.  That&#8217;s why we sometimes close our minds.  We fear the chain reaction a new insight might have on everything else.&#8221;  Bishop Ken Untener</p>
<p>With the last one you can also invite participants to think about the other truths they hold that affect the perspectives they have authored, or to think about what they fear.  The analogy to the addition of a new family member is something everyone understands.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sarah Read</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8219</link>
		<dc:creator>Sarah Read</dc:creator>
		<pubDate>Fri, 13 Jul 2012 22:53:03 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8219</guid>
		<description><![CDATA[One feature of everyday talk often missing in more formal processes is humor.  When people can laugh together it relieves a lot of tension. Also missing is time or opportunities to make a personal connection that promotes trust. When you trust someone, its easier to share your thoughts and emotions knowing that they will listen without rejecting or judging your worth as a person, and might even help you sort through your conflicting thoughts to what might be a different conclusion, or at least try to understand those thoughts.  One reason the talks at breaks are often useful, is people talk with those they trust and feel they can be more open.  Its hard to adopt a vulnerable position in a formal process, although there are again some procedures like listening circles, study circles, or even conversation cafes that help with that.]]></description>
		<content:encoded><![CDATA[<p>One feature of everyday talk often missing in more formal processes is humor.  When people can laugh together it relieves a lot of tension. Also missing is time or opportunities to make a personal connection that promotes trust. When you trust someone, its easier to share your thoughts and emotions knowing that they will listen without rejecting or judging your worth as a person, and might even help you sort through your conflicting thoughts to what might be a different conclusion, or at least try to understand those thoughts.  One reason the talks at breaks are often useful, is people talk with those they trust and feel they can be more open.  Its hard to adopt a vulnerable position in a formal process, although there are again some procedures like listening circles, study circles, or even conversation cafes that help with that.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sarah Read</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8218</link>
		<dc:creator>Sarah Read</dc:creator>
		<pubDate>Fri, 13 Jul 2012 22:43:20 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8218</guid>
		<description><![CDATA[Sandy -there was a brief article in the September 2010 Harvard Business Review titled &quot;How Anger Poisons Decision Making&quot; which summarized some research on how companies could mitigate the effects of anger in the workplace by introducing accountability.  The research indicated that anger, even residual anger, tended to make individuals judge behavior even in unrelated instances more harshly, dismiss mitigating circumstances, blame others, and fail to analyze the merit of their own positions.  However, even with the same types of anger, if individuals knew in advance they would have to explain their decisions to an expert whose views they didn&#039;t know, these effects were mitigated.  The research indicated that if they knew they would be &quot;accountable&quot; for explaining their decisions, they were more evenhanded in subsequent decisions, more likely to base their decisions on facts, less likely to blame others, and more likely to engage in critical thought.  This has some interesting implications for our political dialogue.  I note that both this chapter and chapter 3 have isolated accountability as an important factor in effective dialogue.  In a lot of private and public comment I think we primarily hear the anger, and without more venues for feedback, review and reconsideration, will continue to hear that.]]></description>
		<content:encoded><![CDATA[<p>Sandy -there was a brief article in the September 2010 Harvard Business Review titled &#8220;How Anger Poisons Decision Making&#8221; which summarized some research on how companies could mitigate the effects of anger in the workplace by introducing accountability.  The research indicated that anger, even residual anger, tended to make individuals judge behavior even in unrelated instances more harshly, dismiss mitigating circumstances, blame others, and fail to analyze the merit of their own positions.  However, even with the same types of anger, if individuals knew in advance they would have to explain their decisions to an expert whose views they didn&#8217;t know, these effects were mitigated.  The research indicated that if they knew they would be &#8220;accountable&#8221; for explaining their decisions, they were more evenhanded in subsequent decisions, more likely to base their decisions on facts, less likely to blame others, and more likely to engage in critical thought.  This has some interesting implications for our political dialogue.  I note that both this chapter and chapter 3 have isolated accountability as an important factor in effective dialogue.  In a lot of private and public comment I think we primarily hear the anger, and without more venues for feedback, review and reconsideration, will continue to hear that.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Chris Berendes</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8217</link>
		<dc:creator>Chris Berendes</dc:creator>
		<pubDate>Fri, 13 Jul 2012 18:57:04 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8217</guid>
		<description><![CDATA[David: 

Mansbridge&#039;s take would be that everyday talk provides spaces for (1)  authenticity, (2) clarifying conflict, and (3) expressing and hearing strong emotion. It&#039;s worth reading the chapter from that perspective.

There&#039;s some great material on this page on bringing the benefit of everyday talk spaces into formal deliberation 

(a) how to express outrage (search for &quot;outrage&quot; on this page)

(b) creating &quot;ad hoc&quot; everyday talk spaces to make anger in the group easier to handle (search for &quot;Nazi&quot;)

(c) using breaks judiciously (&quot;judicious&quot;)

(d) on- and off-ramps (&quot;ramps&quot;)

Can you highlight useful aspects of everyday talk or connections with formal deliberation that we&#039;ve missed so far? That would be most interesting.]]></description>
		<content:encoded><![CDATA[<p>David: </p>
<p>Mansbridge&#8217;s take would be that everyday talk provides spaces for (1)  authenticity, (2) clarifying conflict, and (3) expressing and hearing strong emotion. It&#8217;s worth reading the chapter from that perspective.</p>
<p>There&#8217;s some great material on this page on bringing the benefit of everyday talk spaces into formal deliberation </p>
<p>(a) how to express outrage (search for &#8220;outrage&#8221; on this page)</p>
<p>(b) creating &#8220;ad hoc&#8221; everyday talk spaces to make anger in the group easier to handle (search for &#8220;Nazi&#8221;)</p>
<p>(c) using breaks judiciously (&#8220;judicious&#8221;)</p>
<p>(d) on- and off-ramps (&#8220;ramps&#8221;)</p>
<p>Can you highlight useful aspects of everyday talk or connections with formal deliberation that we&#8217;ve missed so far? That would be most interesting.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: David Kahane</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8214</link>
		<dc:creator>David Kahane</dc:creator>
		<pubDate>Fri, 13 Jul 2012 15:24:11 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8214</guid>
		<description><![CDATA[I&#039;m interested in the features of everyday talk that are less prominent or absent from formal deliberative spaces. Identifying these lets us think about how to link formal deliberations to broader ecosystems of talk and deliberation; it also helps us to think about particular methods and orientations that can bring features of everyday talk into formal deliberative spaces. An example:

One feature of everyday talk that looms large for me is the space it opens for me to meander, to reflectively notice the complexities and contradictions of my own desires, interests, and beliefs. This opens up a psychological space for repositioning myself, for understanding rival positions, and for building innovative solutions. (Think of working through a conflict with a close friend, where there&#039;s space to venture different interpretations, recognize the different parts of you that have different stakes in the conflict, etc.) Many formal deliberative processes emphasize reason-giving, evidence, and assembling a coherent view in ways that may stand in the way of my noticing, for example, that I can find in myself parts of all of the positions in the room. There are group process tools that encourage this kind of exploration of internal complexity and contradiction -- I think of Myrna Lewis&#039; &#039;Deep Democracy&#039; tools like the &#039;soft shoe shuffle&#039;, where participants stand up together on a stretch of floor, speak beliefs and arguments on a tough issue, and others move closer or farther to indicate agreement or disagreement -- which usually brings out how our own beliefs and arguments are not a neat package but that there are seeds of truth for us in a lot of different views. 

Anyhow, I&#039;d be interested in others&#039; thoughts on elements of everyday talk that are productive and important, and moments or methods in formal deliberative spaces that are more closed and open to these elements of the everyday.]]></description>
		<content:encoded><![CDATA[<p>I&#8217;m interested in the features of everyday talk that are less prominent or absent from formal deliberative spaces. Identifying these lets us think about how to link formal deliberations to broader ecosystems of talk and deliberation; it also helps us to think about particular methods and orientations that can bring features of everyday talk into formal deliberative spaces. An example:</p>
<p>One feature of everyday talk that looms large for me is the space it opens for me to meander, to reflectively notice the complexities and contradictions of my own desires, interests, and beliefs. This opens up a psychological space for repositioning myself, for understanding rival positions, and for building innovative solutions. (Think of working through a conflict with a close friend, where there&#8217;s space to venture different interpretations, recognize the different parts of you that have different stakes in the conflict, etc.) Many formal deliberative processes emphasize reason-giving, evidence, and assembling a coherent view in ways that may stand in the way of my noticing, for example, that I can find in myself parts of all of the positions in the room. There are group process tools that encourage this kind of exploration of internal complexity and contradiction &#8212; I think of Myrna Lewis&#8217; &#8216;Deep Democracy&#8217; tools like the &#8216;soft shoe shuffle&#8217;, where participants stand up together on a stretch of floor, speak beliefs and arguments on a tough issue, and others move closer or farther to indicate agreement or disagreement &#8212; which usually brings out how our own beliefs and arguments are not a neat package but that there are seeds of truth for us in a lot of different views. </p>
<p>Anyhow, I&#8217;d be interested in others&#8217; thoughts on elements of everyday talk that are productive and important, and moments or methods in formal deliberative spaces that are more closed and open to these elements of the everyday.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sarah Read</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8210</link>
		<dc:creator>Sarah Read</dc:creator>
		<pubDate>Fri, 13 Jul 2012 02:40:17 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8210</guid>
		<description><![CDATA[I would like to invite thoughts on another part of the chapter as well. The chapter author states on p. 86 that “the existing criteria for judging democratic talk are inadequate and need revision.”  I agree with this. Also, the criteria for “judging” our deliberative processes are too often ignored in the initial design phase, when discussing them would most help identify the opportunities or potential for integrating “every day talk” with more structured processes.  We discussed thinking about evaluation from the outset on our blog a while ago and you can read more starting at at: http://buildingdialogue.wordpress.com/2011/03/08/setting-yourself-up-for-evaluation/

The chapter suggests one core standard for review on p. 96, -- what processes produce wise decisions over time?  We can’t answer that by focusing on procedures and not look at how deliberative systems are linked or points where further integration is needed. Said another way, we need to look at how the different processes are interconnected and consider what could improve the linkages and information flow between the different forms of deliberation within the network.  We also need to look at how different decisions play out over time and have some criteria to track.  That would then help us think more about how to improve the ways in which we gather and share information, frame issues, challenge assumptions, and ultimately improve our collective capacity to solve problems and move forward.]]></description>
		<content:encoded><![CDATA[<p>I would like to invite thoughts on another part of the chapter as well. The chapter author states on p. 86 that “the existing criteria for judging democratic talk are inadequate and need revision.”  I agree with this. Also, the criteria for “judging” our deliberative processes are too often ignored in the initial design phase, when discussing them would most help identify the opportunities or potential for integrating “every day talk” with more structured processes.  We discussed thinking about evaluation from the outset on our blog a while ago and you can read more starting at at: <a href="http://buildingdialogue.wordpress.com/2011/03/08/setting-yourself-up-for-evaluation/" rel="nofollow">http://buildingdialogue.wordpress.com/2011/03/08/setting-yourself-up-for-evaluation/</a></p>
<p>The chapter suggests one core standard for review on p. 96, &#8212; what processes produce wise decisions over time?  We can’t answer that by focusing on procedures and not look at how deliberative systems are linked or points where further integration is needed. Said another way, we need to look at how the different processes are interconnected and consider what could improve the linkages and information flow between the different forms of deliberation within the network.  We also need to look at how different decisions play out over time and have some criteria to track.  That would then help us think more about how to improve the ways in which we gather and share information, frame issues, challenge assumptions, and ultimately improve our collective capacity to solve problems and move forward.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Sarah Read</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8209</link>
		<dc:creator>Sarah Read</dc:creator>
		<pubDate>Fri, 13 Jul 2012 01:54:09 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8209</guid>
		<description><![CDATA[Yes in part - you can vary and play with different combinations of assumptions which in part helps you evaluate how robust various policy options are (or aren&#039;t) to changes in key assumptions. Other assumptions you might want to play with are what if tenants materialize more slowly than assumed? What if costs rise? It is often useful to put in some outlier assumptions (worse/best case extremes) just to identify the interactions. If one option appears great for the future only under one set of assumptions and others have reasonably consistent cost benefit ratios under most variants, then you can better evaluate the risk as well as the potential return.]]></description>
		<content:encoded><![CDATA[<p>Yes in part &#8211; you can vary and play with different combinations of assumptions which in part helps you evaluate how robust various policy options are (or aren&#8217;t) to changes in key assumptions. Other assumptions you might want to play with are what if tenants materialize more slowly than assumed? What if costs rise? It is often useful to put in some outlier assumptions (worse/best case extremes) just to identify the interactions. If one option appears great for the future only under one set of assumptions and others have reasonably consistent cost benefit ratios under most variants, then you can better evaluate the risk as well as the potential return.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Derek W. Barker</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8208</link>
		<dc:creator>Derek W. Barker</dc:creator>
		<pubDate>Fri, 13 Jul 2012 01:48:12 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8208</guid>
		<description><![CDATA[I think the core of the concern is your #1, that the more deliberation become a stylized technique, the less relevance it can have to &quot;real&quot; politics. I am not sure if #2 is a problem - it is unlikely that forums have negative impacts - but it is certainly worth raising this possibility as well.]]></description>
		<content:encoded><![CDATA[<p>I think the core of the concern is your #1, that the more deliberation become a stylized technique, the less relevance it can have to &#8220;real&#8221; politics. I am not sure if #2 is a problem &#8211; it is unlikely that forums have negative impacts &#8211; but it is certainly worth raising this possibility as well.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Chris Berendes</title>
		<link>http://ncdd.org/8937/comment-page-1#comment-8207</link>
		<dc:creator>Chris Berendes</dc:creator>
		<pubDate>Thu, 12 Jul 2012 20:57:59 +0000</pubDate>
		<guid isPermaLink="false">http://ncdd.org/?p=8937#comment-8207</guid>
		<description><![CDATA[Derek - I think you raise two related but different concerns here and at http://ncdd.org/8816#comment-8125

1. Is formal deliberation &quot;over-professionalized&quot;? E.g. my town decides that they can only afford one &quot;town meeting&quot; annually rather than the usual four, because a proper &quot;town meeting&quot; now requires weeks of preparation, outside consultants, and keypads rented for every participant. And then they decide they can&#039;t afford them at all. 

2. Do formal deliberation practices undermine everyday talk, and thus the deliberative system as a whole? I&#039;m fuzzier on this. 

Which is your core concern?]]></description>
		<content:encoded><![CDATA[<p>Derek &#8211; I think you raise two related but different concerns here and at <a href="http://ncdd.org/8816#comment-8125" rel="nofollow">http://ncdd.org/8816#comment-8125</a></p>
<p>1. Is formal deliberation &#8220;over-professionalized&#8221;? E.g. my town decides that they can only afford one &#8220;town meeting&#8221; annually rather than the usual four, because a proper &#8220;town meeting&#8221; now requires weeks of preparation, outside consultants, and keypads rented for every participant. And then they decide they can&#8217;t afford them at all. </p>
<p>2. Do formal deliberation practices undermine everyday talk, and thus the deliberative system as a whole? I&#8217;m fuzzier on this. </p>
<p>Which is your core concern?</p>
]]></content:encoded>
	</item>
</channel>
</rss>
