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Posts with the Tag “facilitation”

Insight and Action: How to Discover and Support a Life of Integrity and Commitment to Change

This handbook will teach you how to facilitate both support groups and 'clearness groups' (sessions for assisting individuals to make wise decisions). The book also includes an excellent section on the art of 'Strategic Questioning.' (continue)

The Art of Powerful Questions: Catalyzing Insight, Innovation and Action

This comprehensive guide explores the three dimensions of a powerful question - construction, scope and assumptions - and then offers sample questions for focusing collective attention, finding deeper insight and creating forward movement. This 18-page guide is a freely downloadable PDF document. (continue)

Facilitation

The simplest form of facilitation entails ensuring that all involved have a chance to speak and that the meeting starts and ends on time. Any group member can do this, especially if the group agrees to support them at it. It can help to rotate the responsibility, giving all group members a turn at it. (continue)

International Institute for Facilitation and Consensus

The International Institute for Facilitation and Consensus is a professional team of facilitators, trainers and consultants who specialize in participatory processes. We work with change-oriented groups in both the public and private sector, as well as with national and international networks. Headquartered in Mexico, IIFAC relies on a group of skilled colleagues around the world to provide customized services designed to meet our clients' training and facilitation needs. IIFAC's monthly electronic publication, Bonfire, is designed to inform and inspire facilitators. (continue)

Institute of Cultural Affairs

The Institute of Cultural Affairs is one of the oldest and largest providers of training in facilitation. Their techniques are known collectively as the Technology of Participation, and they offer an extensive series of courses in the various techniques. (continue)

The Art of Hosting Good Conversations Online

In this great list of pointers for hosts of online conversations, Rheingold outlines what an online host hopes to achieve; characteristics of good online discussions and duties/behavior of a good host. (continue)

Sample Ground Rules for D&D Processes

Facilitators of dialogic and deliberative processes often develop their own standard set of ground rules which they suggest groups adopt or modify to meet their needs. Here are some samples of ground rules from organizations which represent various streams of online and face-to-face D&D practice. Use this list to get new ideas for ground rules or to show a variety of sets of ground rules to facilitators you are training. (continue)

Let’s Talk America: Framing Questions and Starting Conversations

Let's Talk America (LTA), a project that encouraged conversations that bridge across political difference, provided a resource to help conversation hosts frame questions in a way that is not polarizing. LTA recommended starting with a question that invites a personal story from people, in order to create a context in which they feel invited to speak. They suggested the question "What about the invitation to this conversation moved and inspired you? What led you to come?" Here are some other ideas... (continue)

Opening Doors: A Facilitator's Handbook

Opening Doors provides practical methods developed over many years of experience for bringing consensus to business group discussions, cutting to the essence of an issue, and dealing with a multitude of communication problems. The author presents effective techniques for facilitation from the beginning of preparation through the creation of the meeting environment, to the actual carrying out of meetings in the modern business world. (continue)

When the Client is the Problem

This is the handout from the workshop entitled "When the Client is the Problem" given by Susan Christy, PhD, CMC at the 2006 NCDD conference in San Francisco. It includes some great talking points to help you construct how to prepare your client during contracting, how to deliver feedback constructively (How to say, 'You're the problem.'), how to support his/her shifting emotions and understanding, and how to help the client accept responsibility, take action and repair damaged relationships. (continue)

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