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Posts with the Tag “facilitation”

The Art of Powerful Questions: Catalyzing Insight, Innovation and Action

This comprehensive guide explores the three dimensions of a powerful question - construction, scope and assumptions - and then offers sample questions for focusing collective attention, finding deeper insight and creating forward movement. This 18-page guide is a freely downloadable PDF document. (continue)

Organizing Community-Wide Dialogue for Action and Change

A comprehensive guide to help you develop a community-wide study circle program from start to finish. Study Circles are at the heart of a process for public dialogue and community change. This process begins with community organizing, and is followed by facilitated, small-group dialogue that leads to a range of outcomes. Study circles don't advocate a particular solution. Instead, they welcome many points of view around a shared concern. (continue)

Random Selection of Citizens for Technological Decision Making

This paper considers citizen participation in technological decision-making through random selection deliberative mechanisms such as citizens' jury, consensus conference, televote and deliberative poll. (continue)

The Art of Hosting Good Conversations Online

In this great list of pointers for hosts of online conversations, Rheingold outlines what an online host hopes to achieve; characteristics of good online discussions and duties/behavior of a good host. (continue)

The Business of Listening: A Practical Guide to Effective Listening (Third Edition)

This book will show you how to become a better listener by demonstrating how your listening skills build either barriers or bridges. You will also learn ten steps to controlling emotional "hot buttons" and the impact of good listening skills on productivity. Most people think that the only message that will be heard is one of urgency, however, in today's fast-paced world even urgent messages are ignored. Becoming an active listener will help your productivity and success by helping you extract important details from every message. (continue)

When the Client is the Problem

This is the handout from the workshop entitled "When the Client is the Problem" given by Susan Christy, PhD, CMC at the 2006 NCDD conference in San Francisco. It includes some great talking points to help you construct how to prepare your client during contracting, how to deliver feedback constructively (How to say, 'You're the problem.'), how to support his/her shifting emotions and understanding, and how to help the client accept responsibility, take action and repair damaged relationships. (continue)

The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition

When it was published in 1994, Roger Schwarz's The Skilled Facilitator earned widespread critical acclaim and became a landmark in the field. The book is a classic work for consultants, facilitators, managers, leaders, trainers, and coaches--anyone whose role is to facilitate and guide groups toward realizing their creative and problem-solving potential. This thoroughly revised edition provides essential materials for facilitators and includes simple but effective ground rules for group interaction. (continue)

Center for Strategic Facilitation

CSF is a partnership of consultants experienced in training, facilitation and organizational development, who collaborate to expand the use of participatory approaches and methods by individuals, organizations and communities. CSF is affiliated with The Institute of Cultural Affairs, a leader over the past four decades in promoting lasting positive change in communities, nonprofit organizations and businesses. They utilize a distinct and proven approach developed by the ICA called the Technology of Participation (ToP), and offer a number of trainings on facilitative leadership and group facilitation methods. (continue)

The Zen of Groups: A Handbook for People Meeting With a Purpose

A must-have book to help you become a more effective group member and stimulate your meetings with energy needed for achieving your goals. You'll learn the skills for participating in groups as an individual member, make groups as a whole more effective, and make group meetings more enjoyable through tapping the synergy available in groups. Discusses the essence of what makes groups work, then applies the principle of Zen to helping them function better. The toolkit includes techniques and exercises on generating ideas, defining priorities, creative thinking, expressing feelings, energizing the group, team-building, conflict-resolution, plus beginning and ending a group. (continue)

International Institute for Facilitation and Consensus

The International Institute for Facilitation and Consensus is a professional team of facilitators, trainers and consultants who specialize in participatory processes. We work with change-oriented groups in both the public and private sector, as well as with national and international networks. Headquartered in Mexico, IIFAC relies on a group of skilled colleagues around the world to provide customized services designed to meet our clients' training and facilitation needs. IIFAC's monthly electronic publication, Bonfire, is designed to inform and inspire facilitators. (continue)

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