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Posts with the Tag “great for public managers”

Standards of Excellence in Civic Engagement

Standards of Excellence is a tool The Harwood Institute developed to help public agency practitioners make better decisions regarding how they engage the public. The tool lays out four key standards that every agency should strive to meet if they seek to make engaging the public a core part of their work. The tool is also helpful for other kinds of organizations that engage the public. (continue)

Ten Public Involvement ‘Hot Spots’

This 2-page document was used as a handout for the workshop entitled "Collaborative Governance in Local Government: Choosing Practice Models and Assessing Experience" given by Terry Amsler, Lisa Blomgren Bingham, and Malka Kopell at the 2006 NCDD Conference. While most public involvement strategies offer positive results for all, some efforts are not as effective as sponsors and participants would like. Outlined in this two-page document are a few of the 'hot spots' where extra attention may mean the difference between success and failure. (continue)

Getting the Most Out of Public Hearings: A Guide to Improve Public Involvement

This twelve-page pamphlet provides practical ideas for making public hearings more effective forums for participants and public officials alike. Suggestions include how to add to the diversity of the public's participation, improve the quality of testimony and communications at hearings, and developing greater public trust in these processes for public decision-making. (continue)

The Deliberative Agency: Opportunities to Deepen Public Participation

Public involvement in the activities of federal agencies is required by numerous Acts of Congress. Recent legislative activity suggests a heightened interest in this area as well. This, together with the increasing use of both face-to-face and online collaborative forums in civil society and the private sector, is increasing pressure upon government agencies to bring the public into decision-making processes. Methods for deliberative citizen engagement emphasize non-adversarial, results-oriented, community-wide decision-making on large issues and are being used with increasing frequency around the world in a range of settings. This emerging field of practice is producing an array of tools and processes that can support the evolution of the deliberative agency. This discussion paper provides a general introduction to this exciting and growing field of democratic activity. (continue)

Assessing EPA’s Federal Advisory Committee Act Committees: A User’s Guide with Questionnaires

This user's guide gathers information and tools for EPA staff to use in generating feedback on the effectiveness of EPA Federal Advisory Committee Act (FACA) Committees. (continue)

Changing the Way We Govern: Building Democratic Governance in your Community

Drawing on case studies of successful projects, this 2006 guide from the National League of Cities (1) explains how to educate, involve, and mobilize citizens in a variety of events and initiatives, (2) describes how communities have used democratic governance approaches to address key issues (2) builds on city strategies for accomplishing key tasks using shorter-term mechanisms, and (4) describes some of the more permanent, structural forms of democratic governance that have emerged recently. Changing the Way We Govern is an essential tool for anyone who is tired of the conflict and apathy created by old-fashioned citizen involvement methods - and who wants to tap into the full potential of citizens and public life. (continue)

IAP2 Public Participation Toolbox

This 9-page chart introduces nearly 50 "techniques to share information."  The techniques range from websites and newspaper inserts to future search conferences and citizen juries. Includes brief descriptions, as well as bullet points summarizing things to think through, things that can go right, and things that can go wrong. (continue)

Assessing EPA’s Listening Sessions: A User’s Guide with Questionnaires

This user's guide gathers information and tools for EPA staff to use in generating feedback on the effectiveness of public listening sessions and the effectiveness of follow-up after them. (continue)

A Manager’s Guide to Resolving Conflicts in Collaborative Networks

This 50-page report expands on previous Center reports by adding an important practical tool for managers in networks: how to manage and negotiate the conflicts that may occur among a network's members. The approach they describe - interest-based negotiation - has worked in other settings, such as bargaining with unions. Such negotiation techniques are becoming crucial in sustaining the effectiveness of networks, where successful performance is defined by how well people collaborate and not by hierarchical commands. (continue)

Building Democratic Governance: Tools and Structures for Engaging Citizens

As the role of local officials in reforming public involvement increases, the National League of Cities (NLC) believes there is a need to assist them as they choose how to get citizens involved and at what level of engagement. This 84-page report from NLC's CityFutures Program provides principles, suggestions, and ideas for local elected leadership on citizen involvement. (continue)