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Posts with the Tag “great for public managers”

Making the Most of Social Media: 7 Lessons from Successful Cities

The third in the series of the Fels Institute’s “Promising Practices” publications – Making the Most of Social Media: 7 Lessons from Successful Cities – is written for local governments—cities, counties, townships and their affiliates—that are beginning to experiment with social media and would like to get more out of them. More than two dozen early adopters were interviewed for this report, and their experiences offer some lessons to local governments about what sorts of tools social media offer, how to integrate them into a […] (continue)

Planning Public Forums: Questions to Guide Local Officials

This 21-page guidebook by Terry Amsler (2007) provides practical steps to help local government agencies build their capacity to use public forums effectively. A publication of the Institute for Local Government, the research and education affiliate of the California State Association of Counties and the League of California Cities. Download at http://www.ca-ilg.org/publicforums. Also see these other great publications by ILG: A Local Official’s Guide to Working with Clergy and Congregations This publication describes approaches to enhance working relationships with clergy and congregations that can deepen […] (continue)

Using Social Media to Increase Civic Engagement in U.S. Federal Agencies

Published in March 2010 and available for download from SlideShare, the 90-ish page Using Social Media to Increase Civic Engagement in U.S. Federal Agencies is a report for the FCC’s Broadband Taskforce, Civic Engagement Team. Archon Fung was the academic advisor for this paper, which was prepared by two Kennedy School grad students. http://www.slideshare.net/yasminfodil/social-media-and-civic-participation-final Here is the executive summary: Civic engagement is a critical element of our democratic process. It has many potential benefits for public policy professionals, including: creating public value in the form […] (continue)

Online Dialogue Brainstorm Guide

After more than a dozen successful online idea-generating dialogues, covering myriad topics from Health IT and Privacy to the establishment of a Climate Service within NOAA, the Collaboration Project of the National Academy of Public Administration (NAPA) published “The Online Dialogue Brainstorm Guide.” Geared toward federal agencies and public managers, this guide provides the reader with a step-by-step list of questions to consider when discussing a new online engagement. As NCDD member Lucas Cioffi pointed out when he posted about this resource in the NCDD […] (continue)

Legislation Supporting Citizen Participation

Three resources to help you get a sense of the kinds of legislation that can and do support citizen engagement in governance and decision-making, an NCDD listserv compilation, an amazing article by Lisa Bingham, and a 2003 global compilation by LogoLink. (continue)

Deterring Fake Public Participation

Fake public participation is widespread in United States government and in governments all over the world. Since fake public participation undermines true public participation, good government advocates should work to deter it. Fake public participation is a subset of fake democracy and occurs for the same reason: we live in an era when democracy is the only legitimate form of government, so the incentive to fake participation is great. To deter fake public participation, the nature of the problem should be recognized followed by the […] (continue)

Reclaiming Democracy: Changing the Way We Talk about Critical Issues

The July 2007 report by Barnett Pearce, Ph.D. (pictured), Reclaiming Democracy: Changing the Way We Talk about Critical Issues, has the subtitle “A Report of a Project to Engage Legislators in Dialogue and Suggestions for Moving Forward.” This report to the Kettering Foundation describes and reflects on a project done by a few members of the dialogue and deliberation community which resulted in a meeting on May 30, 2007, called “Reclaiming Democracy: Changing the Way We Talk about Critical Issues.” Download the report here. Here […] (continue)

Talking for a Change: A Distributed Dialogue Approach to Complex Issues

Involve‘s 2010 report “Talking for a Change” provides new thinking for policy makers about how citizen engagement and dialogue can inform and strengthen more traditional forms of decision-making. In doing so it highlights how active engagement of citizens can revitalize our democracy and help tackle some of the biggest issues facing democracies in the 21st century. They suggest that the most obvious of these big issues are climate change and the aging society and set out a ‘typology of issues’ and make the case for why […] (continue)

Core Principles for Public Engagement

The Public Engagement Principles (PEP) Project was launched in mid-February 2009 to create clarity in our field about what we consider to be the fundamental components of quality public engagement, and to support President Obama's January 21, 2009 memorandum on open government. The following principles were developed collaboratively by members and leaders of NCDD, IAP2 (the International Association of Public Participation), the Co-Intelligence Institute, and many others. (continue)

Goals of Dialogue & Deliberation graphic

Created by NCDD director Sandy Heierbacher in collaboration with Martin Carcasson, Will Friedman and Alison Kadlec (and based on Carcasson's paper Beginning With the End in Mind), the Goals of Dialogue & Deliberation graphic pictured here outlines 3 types of goals for public problem-solving work. In a nutshell, the three tiers of goals are individual and knowledge-based goals, immediate group/community outcomes, and longer-term capacity building and community change. Click on the image to view a larger version of the graphic. (continue)