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Posts with the Tag “great for public managers”

The Power of ‘Co’: The Smart Leaders’ Guide to Collaborative Governance

Are you interested in finding a way of working with diverse stakeholders to co-create enduring solutions to complex issues? This 2012 book is about Collaborative Governance, or the Power of ‘Co’. This book provides real evidence of the benefits of collaboration as well as a theoretical framework on which to build the capacity of organisations and individuals to collaborate more often and more effectively to address dilemmas and find solutions that stick. Collaborative Governance demands the sharing of both power and trust. It also requires a […] (continue)

Working the Network: A Manager’s Guide for Using Twitter in Government

This 2012 guide from IBM Center for the Business of Government, on the benefits – and risks – of hosting a government Twitter feed, was written by Ines Mergel. Like many technological tools, Twitter does not come with an instruction manual. To help both government executives who must decide whether Twitter is a useful tool for their organizations and frontline managers who will create and administer the Twitter account, Ines Mergel has written this guide, detailing the benefits – and risks – of hosting a Twitter […] (continue)

Eleven Tips to Improve Public Engagement on Realignment Issues

The Institute for Local Government offers the following general tips to help guide effective public engagement relating to public safety realignment as part of the 2012 Institute for Local Government Public Engagement Program. Here’s an excerpt, on “clarifying goals” when approaching public engagement: 1. Clarify Your Public Engagement Goals. Determine the intended goal(s) of your public engagement meetings or other activities. Do you want to inform the public about public safety realignment, its requirements and its impacts, answer questions, and/or ask residents or others to […] (continue)

Engagement Commons

Engagement Commons, currently in beta, is a collaborative, dynamic, and accessible resource that both catalogs technology for civic engagement and highlights stories of real-world success. City officials and civic leaders can leverage the platform to identify, evaluate, and deploy the right apps to engage their communities. Engagement Commons is a project of Code for America and the Knight Foundation. Engagement Commons is a wiki-based, community-built resource. Contribute by adding an app or organization entry, or sharing an engagement-related story. Engagement Commons is part of the […] (continue)

Three Orientations of Local Government to Public Engagement: Passive – Active – Sustaining

Throughout California, most local agency efforts to involve residents occur occasionally as one-time public engagement activities that are focused on issues such as a general plan update, annual budgeting, a public works project, a public safety issue, a climate change plan, etc. Fewer cities and counties think about and “embed” a capacity to regularly consider and use public engagement tools as an ongoing part of local governance. This 2011 document from the Institute for Local Government Public Engagement Program (www.ca-ilg.org/engagement) provides several useful caveats for any […] (continue)

EPA’s Public Participation Guide

The U.S. Environmental Protection Agency (U.S. EPA) is proud to launch the “Public Participation Guide“, an international public participation toolkit. It is a resource for agencies and organizations to help develop, plan for, and implement programs that engage the public in environmental decision-making. U.S.EPA has worked on developing this guide since 2009, initially for use in the Middle East and North Africa, but with potential for global application. It has now been introduced to regions and countries around the world. The guide was developed to […] (continue)

Tele-Town Halls

Tele-Town Hall, LLC ™ is the creator and the leading provider of “telephone town hall” events. Tele-Town Hall™ events are the culmination of our nearly two decades of planning and testing to create an unparalleled breakthrough in LIVE, person-to-person communications. We currently provide thousands of elected officials, political candidates, non-profit organizations, associations, and businesses with one of the most convenient and cost-effective means of mass personal communications. In the past couple of years, tele-town halls have replaced face-to-face town hall meetings for many legislators — […] (continue)

Research Report on A Public Voice 2005 (NIF Report)

Connecting the Deliberative Public To its Elected Representatives is a research report on A Public Voice 2005 by Philip D. Stewart. Find more details on the NIF website. From his conclusion… The real opportunity before us is to take advantage of the learnings from our research to date on what it takes for elected officials and policy influentials to come to the insight that a deliberative public has a useful, even essential contribution to make to policymaking.  I see two major learnings as relevant to embracing this opportunity more […] (continue)

CivicCommons.org

Civic Commons is an effort to assist public agencies in the adoption of open systems and collaborative technologies, and to coordinate the co-creation of these technologies among agencies to ensure interoperability and shareability. Civic Commons provides infrastructure, knowledge, and toolsets to government entities, and encourages the development of shared "civic technologies" and protocols as well as supplies optional technical infrastructure (such as data and project hosting) as needed. (continue)

A Manager’s Guide to Evaluating Citizen Participation

The Obama Administration’s Open Government initiative is now three years old.  But is it making a difference?  Tina Nabatchi’s new report (2012), published by the IBM Center for The Business of Government, provides a practical assessment guide for government program managers so they can assess whether their efforts are making a difference.  The report lays out evaluation steps for both the implementation and management of citizen participation initiatives as well as how to assess the impact of a particular citizen participation initiative.  An appendix provides helpful […] (continue)

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