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Recognizing NCDD’s fabulous Office Manager, Joy Garman

Today is “Administrative Professionals Day,” and I wanted to take a moment to thank our amazing office manager, Joy Garman.

JoyWithCake-borderMany of you hear from Joy when you first join the Coalition, when it’s time to renew, when you have a question about sending dues or conference registration fees, and when we need a new bio from you. Joy started working with NCDD in 2006 soon after Andy and I moved from Vermont to Pennsylvania, and we’re now completely dependent on her!  🙂

Joy manages our Quickbooks, she manages the database, and keeps the membership rolls in good standing. She helps our Board with our financial statements, gets them metrics on membership, and does tons of other things that keep NCDD functioning.

She is a godsend, truly, and she is one of the sweetest and most positive people I’ve ever met.


Joy actually lives right down the street from us, and does most of her work from home like Andy and I do. She comes to our place and does her “office hours” once a week for a couple of hours, when she processes checks and receipts, checks in with me about various tasks, and perhaps most importantly, brings her amazing energy to our workspace. (I love my husband, but working together all the time can be, let’s say, challenging sometimes — and Joy helps more than she knows!)

Joy manages her family of six (she has four adorable kids, all of whom are extraordinary and super-sweet like their mom) and her NCDD work beautifully, and finds time to be active in the community as well. We feel so lucky to have found Joy, and wanted to recognize her today. Thank you, Joy!!!

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Sandy Heierbacher
Sandy Heierbacher co-founded the National Coalition for Dialogue & Deliberation (NCDD) with Andy Fluke in 2002, with the 60 volunteers and 50 organizations who worked together to plan NCDD’s first national conference. She served as NCDD's Executive Director between 2002 and 2018. Click here for a list of articles and resources authored by Sandy.

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  1. Ronald Gross says:

    Joy, your warmth and help when I joined was the best possible introduction to the spirit of NCDD! THANKS for doing so much so well. YOU ARE APPRECIATED.

  2. John Backman says:

    Is there anyone more consistently helpful–and cheerful while being helpful–than Joy! I don’t know how we’d do this without her. Happy day, Joy.

  3. Wow! What a great story about Joy. Thanks, Joy, for all that you do every day! The “back story” about you, your family, and your work in support of NCDD add a wonderful richness and even more appreciation. Thanks too, to Sandy, for sharing this!

  4. Thank you Joy for all your great work to make NCDD work! It’s a great resource, even for people across the Atlantic like me. Sounds like you do a fantastic job!

  5. Marty Jacobs says:

    Thanks, Joy, for keeping NCDD on the straight and narrow and doing so with such grace and cheer! We are lucky to have you!

  6. You seem to be a great example of developing a good balance in your life. Your example is wonderful!

  7. Hooray to you Joy for doing so much for NCDD. Loved seeing the photos of you and your kids. Here’s a big cross-country thank you and wishes that you feel appreciated EVERY day.

  8. Courtney Breese says:

    Thank you so, so much Joy for all you do for Sandy, Andy and NCDD! You are a tremendous asset to us all. I hope you are feeling incredibly appreciated today (and every day) – you deserve it! All the best to you!

  9. Steve Griffin says:

    Thanks for all you do for NCDD and its members. You are what keeps the organization going and functioning.

  10. Joy Garman says:

    Oh my goodness!! I have been smiling since yesterday! Your kind words are so touching and greatly appreciated. I truly adore my work – and will forever be grateful to the force that linked me to Sandy and Andy many moons ago!

  11. Maya says:

    What a lovely article about a lovely person! Kudos and appreciation!

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