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2-Day Post-Conference Workshop

NCDD 2008 Co-Sponsor, the Global Facilitator Service Corps, is conducting a two-day intensive workshop at the Austin Renaissance on October 6th and 7th in conjunction with the NCDD conference. We encourage you to take advantage of this wonderful skill-building opportunity.

Registration for this 2-day workshop is $325 for paid NCDD members and $375 for non-members. While you can register for just this workshop, we encourage you to attend both the NCDD conference and the DCI workshop.

Facilitative Disaster & Crisis Intervention (DCI): Building Community Resilience & Self-Reliance

GFSC Workshop Photo2When people are caught up in a disaster, they first need to be physically rescued and brought to safety. Once these survival needs are met, the important work of rebuilding individual lives and the collective social network in the community can begin. The GFSC Facilitative Disaster and Crisis Intervention (DCI) workshop shares tools and techniques to help individuals, groups and communities build their resilience and self-reliance.

Natural and social disasters can strike at any time in any corner of the world. Effectively managing the grief and the ensuing psychosocial impact on personal and community connections is crucial to reweaving the social fabric. Based on research and experience in many other crises, GFSC uses a social learning model to share effective facilitative techniques preparing professionals and community leaders to help their communities regain their viability.

This 2-day intensive, highly participatory workshop prepares facilitators, community leaders, agency and organization staff to:

  1. Recognize and manage productive and non-productive ways of dealing with grief in one’s self and others
  2. Apply strategies to support the stages of group and individual resilience
  3. Learn techniques that help caregivers maintain a balance between their professional responsibilities and taking care of themselves
  4. Share and mentor those responsible for post-disaster planning and implementation.

If you work with the survivors of disasters, or if you work with organizations, communities or agencies with responsibilities in disaster recovery, this workshop will give you effective tools and techniques to enhance community resilience and self-reliance, now and in the future.


Photo of Carol FleischmanCarol Fleischman, an international human development specialist, helps organizations find innovative and practical ways to mobilize their resources for maximum potential. Her 35-year affiliation with the Institute of Cultural Affairs, an international research, development and training organization, has honed her ability to work effectively with diverse groups at various educational, cultural and social levels. In her unique comprehensive consulting approach, Carol assumes three roles: professional facilitator, team leadership trainer, and management coach. Based in Louisiana, Fleischman Associates has worked with over 200 organizations, locally, nationally and internationally, including corporate, health care, education, arts, community service, and public sectors.

Post-Katrina, Carol volunteers with Global Facilitator Service Corps as part of a team that trains groups in After-Disaster Crisis Intervention skills. She also offers personal coaching to individuals and organizations, volunteers with the Friends of New Orleans (a national advocacy organization) and is an active facilitator with AmeriCorps and with the New Orleans Unified Planning Process.

Photo of Tim KarpoffTimothy Karpoff has over 30 years of experience in community and organizational development, strategic planning, and multi-sector collaboration. A graduate of Yale University, Tim worked for 16 years as a regional director and vice president of the Institute of Cultural Affairs (ICA) in the U.S. and Southeast Asia, organizing community-based programs and facilitating strategic planning and team building processes with businesses and government agencies. Tim is a founding member of Global Facilitator Service Corps and currently serves as Vice President of GFSC’s Board of Directors. Karpoff & Associates is based in Albuquerque, New Mexico.

For the past 14 years, Tim has focused on bringing quality and depth to public and organizational planning processes. Starting from the assumption that people and groups have the capacity to shape their future, he designs and facilitates processes that promote participation in decision making, robust conversations, and better meetings. Tim works with a wide range of organizations, facilitating a variety of planning processes, construction partnering meetings, and task forces on resource management issues.

GFSC Workshop PhotoMore About DCI

This Rebuilding Process…

  • Moves Beyond Survival – assists individuals, families and communities focusing on their emotional, psychological, social and spiritual needs
  • Develops Deep Understanding – gives empathetic guidance so that people can move through the stages of grief as they change their self-perception from victim to survivor and empowered decision-maker
  • Creates New Beginnings – guides positive first steps, preparing people and communities to move forward successfully, managing resources and making effective choices
  • Facilitates Vision and Purpose – helps individuals, families and communities find meaning and significance in their lives, as they rebuild social and community support systems

The DCI Workshop prepares community leaders and facilitators to share these techniques and tools with their local communities. Participants will learn effective ways to address:

  • Grief Cycle: as it relates to community disaster; identifying productive and non-productive ways of dealing with grief in one’s self and others, for individuals and groups; introducing specific, effective tools for understanding and managing grief.
  • Resilience: identifying and applying strategies to support the four stages of group and individual resilience.
  • Caring for Caregivers: assisting others who are working with disaster survivors to maintain a healthy balance between their work and their own personal well-being.
  • Sharing and mentoring leaders in community groups, organizations and agencies working in affected communities as well as those responsible for organizing proactive strategies in the event of a disaster.

This is a highly participatory workshop. Each participant receives a workshop manual and exercises. Additional workshop-generated intervention ideas, issues and learning will be collected and distributed after the workshop.

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Sandy Heierbacher
Sandy Heierbacher co-founded the National Coalition for Dialogue & Deliberation (NCDD) with Andy Fluke in 2002, with the 60 volunteers and 50 organizations who worked together to plan NCDD’s first national conference. She served as NCDD's Executive Director between 2002 and 2018. Click here for a list of articles and resources authored by Sandy.

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