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New Manager's Guide to Public Deliberation Released by IBM

Carolyn J. Lukensmeyer and Lars Hasselblad Torres of AmericaSpeaks just completed an exciting report for IBM called “Public Deliberation: A Manager’s Guide to Citizen Engagement.” The report documents a spectrum of tools and techniques developed largely in the nonprofit world in recent years to increase citizens’ involvement in their communities and government. It also highlights ways in which public managers can develop an active approach to increasing citizens’ involvement in government at all levels. This report will be useful and informative to managers across the nation seeking new, innovative ways to engage citizens. Click here to download the report for free.

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Sandy Heierbacher
Sandy Heierbacher co-founded the National Coalition for Dialogue & Deliberation (NCDD) with Andy Fluke in 2002, with the 60 volunteers and 50 organizations who worked together to plan NCDD’s first national conference. She served as NCDD's Executive Director between 2002 and 2018. Click here for a list of articles and resources authored by Sandy.

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