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PCRC Seeking Public Participation Specialist

The Peninsula Conflict Resolution Center (www.pcrcweb.org) is seeking a Public Participation Specialist to work out of their office in San Mateo, CA. The Public Participation Specialist works under the direct supervision of the Manager of Community Engagement Programs. The central strategy for this position is to use dialogue to promote authentic involvement, especially by those people who have not previously participated in community affairs.

Primary key outcomes expected are:
(1) to ensure the effective collaboration between PCRC and collaborative partners, (San Mateo County Office of Education, San Mateo County Sheriff’s Office, among others);
(2) to facilitate effective communication and collaboration between various county agencies, community based organizations and school districts,
(3) to involve previously unengaged community members in informed discussion about issues impacting their lives;
(4) to support the commitment of residents of San Mateo County to addressing issues impacting community change.

General responsibilities of the Specialist are: participating in the designing and facilitating of dialogues and community leadership trainings, working with existing and ad-hoc community groups, collaborating with new and existing partners, coordinating the work of volunteers who will facilitate sessions, managing data as it is collected and preparing timely reports on the implementation of broader Community Engagement work.

Tasks include:

1. Work with San Mateo County Office of Education (SMCOE) to Support the Homeless Education Project:
a) Provide research support on Homeless Education and identification of best practices at engaging a broad constituency on this issue,
b) With SMCOE, facilitate the development of a network of inter-agency collaborators to best serve targeted population, c) Develop and implement community outreach materials to promote participation of target groups in the process,
d) Coordinate all logistics of groups, including location, refreshments, translation, etc.
e) Design agendas for any public meeting session,
f) Collect and organize data from meeting sessions. Maintain an ongoing database of participants, meeting notes/data, and participant evaluation,
g) Develop and distribute appropriate materials to support informed participation,
h) Identify possible project opportunities and convening inter-organizational teams to develop and collaborate on project goals.
i) Maintain existing and develop new relationships with collaborative partners throughout the county,
j) Ensure quality facilitation by facilitating/co-facilitating and/or coaching volunteer facilitators.

2. Providing case management, and facilitation services as needed. Tasks include:
a) Assist with facilitation cases
b) Implement ongoing process evaluation
c) Administering the work of volunteer facilitators and provide them with ongoing support and training,

3. Providing other trainings with Facilitation and Community Engagement team for volunteers as needed.

4. Maintain productive, collaborative relationships with key community contacts. As needed, coordinate meetings with partners (some examples are: San Mateo County Sheriff’s office, CARON Program, Neighbor 2 Neighbor Initiative, Youth and Family Enrichment Programs, among others)

5. Identify structures and strategies to sustain the ongoing efforts of PCRC’s broader Community Engagement efforts. Tasks include:
a) Actively participate in CE team meetings.
b) Ensure that CE strategies are a component of appropriate any special projects
c) With support from Manager, explore new funding sources for special projects around public participation processes,
d) Maintaining correspondence, including production of a monthly newsletter and the management of an electronic e-mail list.

6. Promote community leadership development by coordinating with other leadership efforts throughout the county and linking newly involved participants to additional opportunities for leadership development.

7. Other duties as assigned.

Required Qualifications
* Bachelor’s degree in education or related field
* Experience working with schools, including direct interaction with administration and school districts
* High level of cultural competence with multi-ethnic populations
* Excellent verbal, written, and interpersonal communication skills
* Strong meeting management, and facilitation skills
* Proven ability to communicate effectively with various levels of the organization and collaborative partners
* Willingness to promote the integrity and neutrality of PCRC
* Ability to plan, initiate, and execute program activities in a
timely manner
* Strong work ethic and demonstrated commitment to providing high
quality customer service
* Proficient with the following software and applications: MS word,
Excel, FileMaker Pro, email, and Internet browsers.
* Valid California driver’s license and proof of auto insurance

Preferred knowledge, skills, and abilities
* Knowledge of San Mateo County school districts and community service providers
* Background or experience in multicultural education, homeless education and services, and/or violence prevention
* Experience conducting effective trainings
* Experience with research techniques/strategies
* Experience planning large events

Bilingual (Spanish) and diverse candidates are strongly encouraged to apply.

Compensation: Salary $38,000 – $42,000 DOE. Health & dental benefits included.
To apply, send a resume and letter of interest to:

Michelle Vilchez, Manager of Community Engagement Programs
Peninsula Conflict Resolution Center
1660 South Amphlett, Suite 219,
San Mateo, CA 94402

Email: mvilchez@pcrcweb.org

Resume and letter should be received by PCRC by 5:00 PM on Friday, February
23rd, 2007. The position will be open until filled. Start date: Immediately

PCRC is an equal opportunity employer. Employment decisions are made on the
basis of merit. We want to have the best available person in every position. Our policy prohibits unlawful discrimination based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. In addition, PCRC is working toward becoming an organization that reflects the diverse demographic makeup of the community they serve.

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Sandy Heierbacher
Sandy Heierbacher co-founded the National Coalition for Dialogue & Deliberation (NCDD) with Andy Fluke in 2002, with the 60 volunteers and 50 organizations who worked together to plan NCDD’s first national conference. She served as NCDD's Executive Director between 2002 and 2018. Click here for a list of articles and resources authored by Sandy.

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