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Assessment Tools…

Tools for assessing / evaluating dialogue and deliberation programs and components of D&D programs.

A Comprehensive Approach to Evaluating Deliberative Public Engagement

This 2008 essay by John Gastil (professor in the Department of Communication, University of Washington) provides a definition of citizen deliberation and suggests broad categories for evaluation, including design integrity, sound deliberation and judgment, influential conclusions/actions, and other secondary benefits (e.g., positive changes to individual participants’ civic attitudes and improvement in local political practices). Evaluation methods are identified for measuring each of these evaluation criteria, and summary recommendations consider how to conduct a thorough, integrated project assessment with a small or larger evaluation budget. Download […] (continue)

A Manager’s Guide to Evaluating Citizen Participation

The Obama Administration’s Open Government initiative is now three years old.  But is it making a difference?  Tina Nabatchi’s new report (2012), published by the IBM Center for The Business of Government, provides a practical assessment guide for government program managers so they can assess whether their efforts are making a difference.  The report lays out evaluation steps for both the implementation and management of citizen participation initiatives as well as how to assess the impact of a particular citizen participation initiative.  An appendix provides helpful […] (continue)

Assessing Public Engagement Effectiveness: Rapid Review Worksheets

While there is a growing body of literature and experience about how to engage the public, there are few practical tools to gauge the success of these approaches. Recognizing that local officials and staff have limited time and resources, the Institute for Local Government has created online Rapid Review Worksheets to help local governments assess how well their public engagement processes worked. Learn more and download the worksheets at www.ca-ilg.org/rapidreview. (continue)

Civic Health Index

An annual report that elevates the discussion of our nation’s civic health by measuring a wide variety of civic indicators, America’s Civic Health Index is in an effort to educate Americans about our civic life and to motivate citizens, leaders and policymakers to strengthen it. Among other things, the Civic Health Index measures such factors as engagement in public policy, charitable giving, volunteering, and online participation. Learn more at www.ncoc.net/CHI. In 2006, the National Conference on Citizenship, in partnership with the Civic Health Index Indicators […] (continue)

Communities Creating Racial Equity: Sample Goals & Indicators of Outcomes

Those of you who are interested in how evaluation can be used from the outset of a public engagement initiative may find this 2-page chart useful. It was developed in 2008 for Everyday Democracy by the Center for Assessment and Policy Development (CAPD) for EvDem’s Communities Creating Racial Equity project, which involved about a half-dozen community coalitions around the country addressing various forms of structural racism.  Download the chart here. (continue)

Core Principles for Public Engagement

The Public Engagement Principles (PEP) Project was launched in mid-February 2009 to create clarity in our field about what we consider to be the fundamental components of quality public engagement, and to support President Obama's January 21, 2009 memorandum on open government. The following principles were developed collaboratively by members and leaders of NCDD, IAP2 (the International Association of Public Participation), the Co-Intelligence Institute, and many others. (continue)

Designing for Results: Integrating Monitoring and Evaluation in Conflict Transformation Programs

This manual is the first of its kind to focus on the particular needs of the conflict transformation field. It addresses the many challenges faced by conflict transformation practitioners in their attempts to measure and increase the effectiveness of their work. Includes practical tips and examples from around the world. (continue)

Designing Public Participation Processes

The purpose of this article (2013) by authors John M. Bryson, Kathryn S. Quick, Carissa Schively Slotterback, and Barbara C. Crosby is to present a systematic, cross-disciplinary, and accessible synthesis of relevant research and to offer explicit evidence-based design guidelines to help practitioners design better participation processes. From the research literature, the authors glean suggestions for iteratively creating, managing, and evaluating public participation activities. The article takes an evidence-based and design science approach, suggesting that eff ective public participation processes are grounded in analyzing the context […] (continue)

Evaluation Tools for Racial Equity

The Center for Assessment and Policy Development and MP Associates, Inc., runs this website, which offers resources and advice on evaluating a program's effectiveness in bridging racial divides. The site includes all kinds of tools and resources on how to organize and carry out an evaluation, what kinds of questions to ask and outcomes to measure, and also some guidelines for thinking about and using results. (continue)

Goals of Dialogue & Deliberation graphic

Created by NCDD director Sandy Heierbacher in collaboration with Martin Carcasson, Will Friedman and Alison Kadlec (and based on Carcasson's paper Beginning With the End in Mind), the Goals of Dialogue & Deliberation graphic pictured here outlines 3 types of goals for public problem-solving work. In a nutshell, the three tiers of goals are individual and knowledge-based goals, immediate group/community outcomes, and longer-term capacity building and community change. Click on the image to view a larger version of the graphic. (continue)

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